Heather has had an extensive career in the healthcare industry for many years, working in General Practice at Management level.
Heather thoroughly enjoys the diversity of her role and daily interaction with all staff and patients. Practice Management is a role she is extremely passionate about and she thoroughly enjoys assisting the practice with its future growth.
Heather firmly believes in continued professional development in her role as the Practice Manager to ensure continued success of the practice.
Heather has a Diploma in Professional Practice Leadership (UNEP), a Diploma of Counselling and a Certificate IV in Frontline Management. Heather is an accreditation surveyor with GPA Accreditation and is currently completing her Diploma of Human Resource Management.
In 2016, it was an honour for Heather to successfully be awarded the NSW/ACT Practice Manager of the Year from the Australian Association of Practice Management Ltd. and in 2020 Heather was the recipient of the GP Synergy Practice Manager of the Year Award 2020, Central Eastern and South Western Sydney
Heather is a Certified Practice Manager and Fellow of AAPM and is a member of the NSW/ACT AAPM Committee and is a firm believer in networking with her peers, and facilitates many Networking Breakfast groups throughout the Sydney metropolitan area, as well as attendance to AAPM education workshops and events at a state level and national conferences.